Vionic Sucks Customer Reviews and Feedback
Vionic is a shoe company for women and men that provides arch support technology in the most up to date styles. Made with high quality and breathable materials such as durable leather and soft suede, our footwear is created for all-day wear so that your feet can be comfortable no matter where you are going.
Vionic has a dispatch and delivery issues even when expedited service are paid and customer service is non-existent, according to a review by a customer at bbb.org
"I ordered shoes for a Christmas present on 10 Dec 2019. It is now 26 Dec 2019 and NO delivery. I have called customer care many times only to get a recording that I need to leave my name and number. When I have waited on the phone instead of giving a call back number, it hangs up after 16 minutes. I have done this several times and hours later, no callback. I have sent two emails as well, no response. I paid for expedited service."
Quality Assurance Manager (Former Employee) says"Working at the company is similar to working at a tech start up...same enterprenurial energy and drive. The company is becoming one of the top USA footwear brands (at QVC and elsewhere). The team is eclectic and talented...and recently, the owners (this is a privately held company) recruited a new Sr team from another major USA footwear brand. Like other fast-growth companies, growing pains can be...well painful at times. There is some hand-holding for new hires, but folks working at Vionic need to be able to hit the ground running. And be prepared to have fun and access to great footwear! Cons: none"
Current Employee - Product Line Manager says"I have been working at Vionic Group full-time for more than a year Cons: Leadership has no sense of direction or growth plan for business"
Former Employee - Anonymous Employee says"I worked at Vionic Group full-time Cons: Not culturally diverse, when having issues with boss HR doesn’t try to resolve the issue and get the team back on track. It was very one-sided and training was horrible."
Manager says"I have been working at Vionic Group Cons: They treat you like DIRT! If I knew what I know now I would not have even started with them. If you are looking for a good job, don't go here. Get your running shoes on and RUN!!"
Former Employee - Account Assistant says"I worked at Vionic Group part-time for more than 3 years Cons: The workload was insane. It just kept piling up. The whole office was constantly stressed. Senior management are incredibly insecure. I called a senior manager out on antisocial behaviour at a social gathering. Two days later I was fired. HR fabricated a complaint about me, and I had no choice but to leave immediately. Vionic place no value on their staff, they just use people and then dump them when they are no longer convenient. There was no opportunity to progress despite the company growing."
Current Employee - Anonymous Employee says"I have been working at Vionic Group full-time Cons: It's exhausting to work at a place where you feel un-valued and despite months of reporting issues to HR, nothing changes. No amount of executive 'work behind the scenes' as they tell us is going to fix the problem of bad management until management gets the guts to actually get rid of people who hurt the teams they lead. When I talked to an exec about issues that my team is having, the exec had NO idea. HR needs to share the files of complaints with other upper management instead of acting like everything is fine to protect their friends. If you want to move up the ladder here, be prepared to rub shoulders with management. No amount of hard work will get you anywhere on its own here. Its all about promoting and watching out for your friends here."
Current Employee - Anonymous Employee says"I have been working at Vionic Group full-time Cons: Management is verbally abusive in every sense of the word. Forget the typical management issues like micro manager, poor communicator, overly direct ect... I'm talking lies, manipulation, and destructive behavior. Communications and actions are aimed at creating fear in you, undermining the quality of your work, and your potential. Don't get me wrong, the other stuff still exists but management is so insecure in themselves that they will do whatever it takes to make themselves look good and you look bad or just flat out exclude you from anything that could help you do your job. You will not move up or receive any guidance, mentoring, or appreciation for your work. If you do something that makes management insecure, something as small as getting up from your desk to talk with a colleague about a project with out your managers permission, be prepared to publicly be berated for it with zero remorse. I walk into the office in fear and leave feeling beat up and sad. Looking for a job here? Filter by date and read the most recent comments... says a lot. Turn-over is high and no ones cares because employees are replaceable. The few good reviews in the past couple months were an act from HR to bury the bad reviews because they are 110% aware of the problems but do not have the guts to fire high-up management. HR will be your buddy to talk to, a "therapist" if you will, but they won't take the necessary action. Would not recommend to my worst enemy...very actively looking for a new job"
Current Employee - Anonymous Employee says"I have been working at Vionic Group full-time Cons: Low compensation, heavy micromanaging, lot's of people talking behind other peoples backs. Favoritism and long hours."
Former Employee - Anonymous Employee says"I worked at Vionic Group full-time Cons: Very bad management. CEO is absent (literally lives across the country) and isn't much involved. COO is ineffectual. President has wiped out many of the original staff (many of whom beloved) and replaced them with employees from her former venture. Managers are completely ego-driven, and in some cases, abusive. You can be a top performer but if you aren't in line with management they will make you miserable and fearful for your job. Forget being recognized for your contributions, it won't happen. Executive management is aware of the issues with the culture but does not weed out the bad apples-- and some are among the most toxic people I've ever known. I guess they prefer instead to lose good employees or to fire those who raise concerns. I came into work with massive anxiety almost every day of my time here. Positive Glassdoor reviews are strongly requested by "Talent & Culture" i.e. HR."
Current Employee - Anonymous Employee says"I have been working at Vionic Group full-time for more than 5 years Cons: Very cult like environment. The writing is on the wall, literally. One owner has a Richard Branson complex and the other is an office dweller playing the nice guy while using somebody else to do the dirty work.. Bad managers all over this place. You catch yourself at times shaking your head in disbelief. VP's who are at best Sr. Managers and Directors who are at best Managers elsewhere."
Current Employee - Anonymous Employee says"I have been working at Vionic Group full-time Cons: low pay, lack of transparency, poor communication"
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